Modernizing a Child Support Enforcement (CSE) system is a complex, high-stakes effort involving federal requirements, funding constraints, vendor selection, and long-term operational impact. Many challenges and costly,missteps,occur early, before the project is fully defined.
This no-cost, no-obligation planning session is designed to help agencies start with clarity, confidence, and a realistic understanding of what lies ahead. There is no expectation to engage us further we offer this as a way to share practical insight based on real-world experience.
What it looks like (typically 1–2 sessions):
- A tailored working session or workshop (virtual or onsite)
- Light preparation based on your current stage (early planning, procurement, or restart)
- Interactive discussion not a generic presentation
What we cover:
- The end-to-end CSE modernization lifecycle (planning → Streamlined Feasibility Study (SFS) 🡪 procurement → implementation → certification)
- Federal expectations, including SFS, IAPD, and certification considerations
- Transfer vs. custom vs. hybrid approaches what works and what doesn’t
- Procurement strategies and how to structure for successful outcomes
- Typical costs for various services involved and the vendors who provide those services
- Governance, staffing, and roles needed for success
- Common pitfalls observed across states and how to avoid them
- Real-world lessons learned from recent modernization efforts
What you receive:
- A clearer understanding of what success looks like—and what to avoid
- Practical guidance tailored to your agency’s current situation
- Early insight that can shape strategy, reduce risk, and improve procurement outcomes
- Optional follow-up materials or reference examples (where helpful)
Why agencies use this:
- Build internal alignment before launching a major initiative
- Pressure-test early assumptions and plans
- Learn from what has worked and failed in other states
- Avoid costly course corrections later
This session is especially valuable for agencies in early planning, preparing for procurement, or reassessing direction. It provides a grounded, experience-based perspective that helps teams move forward with greater confidence and fewer surprises.